Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.
What kind of information do we collect from you when you visit our site?
Unless you use a browser plugin which prevents tracking of your activity, when you visit tessamariewines.com, our statistics package from Google Analytics collects some basic information about your browsing experience on our site. Examples are things like what type of browser and operating system you are using; how long you remained on our site; what pages you looked at, etc. This helps us understand how visitors browse our site, so that we can constantly improve on both the performance of the site and the quality of the content and user experience. At no time is there ever any personally identifiable information collected by the Google analytics tool. If you would like to learn more about the scope of the Google Analytics tool, you can visit: google.com/analytics.
We also collect personal information about you at the check out process of our online store such as your name, address, zip code, phone number, etc. We need this information to process payment and ship merchandise to you. We will only use this information when it is necessary to do so in the normal course of your shopping experience. At no time will we willingly contact you for any other reason without your explicit permission to do so.
Sharing of Information - We Don't Do It. Period.
Under no circumstances will we share any information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails, then we will use your email for that purpose, but never does that email get sold or distributed to any other web site or list.
If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you remove yourself from our email list. Also, under the member area, you will find a simple form to unsubscribe. Please understand that though we make every effort to ensure this automated process works perfectly, technical glitches happen. If for any reason you attempt to opt-out of any emails from us and you continue to receive them, please let us know right away via email, phone or the provided contact form on the website so we can troubleshoot and resolve the issue immediately.
Consumer Inquiries and Privacy
If you have any questions at all about your privacy, want to make changes to your profile, or would like us to remove you from our marketing list, simply send us an email or give us a phone call. We would be happy to assist you in any way we can.
Protecting Your Information
Rest assured that all of the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.